TECHNOLOGICAL INNOVATION, BUSINESS
INTELLIGENCE & TOOLS FOR OUR CLIENTS
Yann P.Responsable
R&D IA
NowResearch
NowResearch is the internal applied research and development division of the Group, aimed at offering new tools to our clients in the future. We employ advanced technologies to process our data: big data, artificial intelligence, machine learning, and the most cutting-edge technologies to develop web applications.
Technologies and techniques are evolving at an incredibly fast pace. Often, they are not tailored to the specific needs of businesses, and it is the role of NowResearch to test them and develop new applications to accelerate the strategy and growth of our clients.
Our Ecosystem
NowBoard® The client portal that saves you time!
- Create your tickets in just 20 seconds
- Procure your hardware stock via the marketplace
- Real-time tracking of your equipment inventory
- Monitor your IT fleet through automated dashboards
- Track issues reported by your colleagues
NowIP®Simplified collaboration between your IT teams and our operators!
- Centralized and secure CMDB 2.0
- Comprehensive view of your infrastructure
- Identification of strengths and weaknesses in your equipment
- Facilitates decision-making and technological choices
- Ensures cost control for operations
NIA®The intelligent Chatbot that streamlines ticket creation and qualification!
- Ticket creation assistance
- Qualification of technical tickets
- Assistance in resolving your requests with NIA®, our intelligent chatbot
- Facilitates decision-making and technological choices
- Onboarding assistance
NowInventory®Predictive maintenance, no more disruptions!
- Inventory of various hardware, equipment, and licenses in your organization
- Definition of replenishment policies for your hardware
- Maintenance and updating of your assets
NIAOps®Predictive maintenance
- Risk identification and prioritization
- Remediation automation
Market PlaceProcure your IT equipment in 3 clicks!
- Customizable catalog based on profiles
- Preferred partner pricing
- Order tracking, preparation, and delivery
NowBoard
NowBoard® The client portal that saves you time!
- Create your tickets in just 20 seconds
- Procure your hardware stock via the marketplace
- Real-time tracking of your equipment inventory
- Monitor your IT fleet through automated dashboards
- Track issues reported by your colleagues
NowIp
NowIP®Simplified collaboration between your IT teams and our operators !
- Centralized and secure CMDB 2.0
- Comprehensive view of your infrastructure
- Identification of strengths and weaknesses in your equipment
- Facilitates decision-making and technological choices
- Ensures cost control for operations
NIA
NIA®The intelligent Chatbot that streamlines ticket creation and qualification!
- Ticket creation assistance
- Qualification of technical tickets
- Assistance in resolving your requests with NIA®, our intelligent chatbot
- Facilitates decision-making and technological choices
- Onboarding assistance
NowInventory
NowInventory®Predictive maintenance, no more disruptions!
- Inventory of various hardware, equipment, and licenses in your organization
- Definition of replenishment policies for your hardware
- Maintenance and updating of your assets
NIAOPs
NIAOps®Predictive maintenance
- Risk identification and prioritization
- Remediation automation
Marketplace
Market PlaceProcure your IT equipment in 3 clicks!
- Customizable catalog based on profiles
- Preferred partner pricing
- Order tracking, preparation, and delivery
Our objectives
Addressing internal application needs for
all business units within the Group.
Deploying solutions
to meet customer
needs effectively.
Constant technological monitoring
through partnerships with
research institutes, specialized AI
and machine learning communities…
The teams that make up NowResearch® include
5
Developers
specialized in Angular,
NodeJS, PHP, MYSQL,
MONGODB,
KUBERNETES…
3
Data Experts specializing
in data processing,
including one CTO
3
UX Experts, marketing
strategy & R&D
2
HelpDesk Technicians