OUTSOURCING, CLOUD, AND DATA SECURITY FOR SMEs & ETIs
MikeTechnical Manager, IDF Center
“The management, operation, and evolution of SMEs’ information systems are the core business of the Group. With NowTeam, we have been supporting SMEs for 17 years in managing their information systems, hosting infrastructures and applications, securing the IT environment, and deploying IT infrastructures.
Through this experience, we have understood the challenges faced by small and medium-sized enterprises (SMEs) and developed solutions tailored to their needs. Thus, Iakaa was born, an extension of NowTeam for small businesses, offering a remote IT assistance solution designed to meet their specific requirements.”
Dedicated IT Outsourcing for SMEs
The NowPack solution ensures the operational continuity of your IT infrastructure.
We manage your information system and provide advice on how to evolve it according to
your needs.
- Monitoring
- Maintenance
- Helpdesk
- Delegation
- Administration
- Management
Administration
Your information system is dynamic; employees join and leave, access rights change, email systems must adapt to the evolution of your business… Our IT outsourcing solution tracks your changes and developments. Our teams handle remote IT maintenance and all your service requests (user creation, rights management, email configuration, etc.).
Monitoring
Our IT outsourcing company monitors your Information System (IS) 24/7. The goal is to avoid any service interruptions and prevent incidents.
Maintenance
Operational maintenance of your IS and user workstation maintenance.
Helpdesk
With IT outsourcing, in case of incidents, your employees have unlimited access to our IT service maintenance center.
Delegation
Each of our clients has a dedicated technical contact for IT maintenance. This account manager visits according to a schedule defined with you to handle administrative management of the infrastructure, perform equipment checks, and provide assistance and advice to users.
Management
At a frequency determined together, we present you with all the performance indicators and dashboards for managing your information system. But more than just analyzing the existing setup, management meetings are opportunities for discussion during which we align your IT architecture with your business needs. Management is a crucial component of our IT outsourcing offerings; it allows us to prepare your long-term growth.
Monitoring
Our IT outsourcing company monitors your Information System (IS) 24/7. The goal is to avoid any service interruptions and prevent incidents.
Maintenance
Operational maintenance of your IS and user workstation maintenance.
Helpdesk
With IT outsourcing, in case of incidents, your employees have unlimited access to our IT service maintenance center.
Delegation
Each of our clients has a dedicated technical contact for IT maintenance. This account manager visits according to a schedule defined with you to handle administrative management of the infrastructure, perform equipment checks, and provide assistance and advice to users.
Administration
Your information system is dynamic; employees join and leave, access rights change, email systems must adapt to the evolution of your business… Our IT outsourcing solution tracks your changes and developments. Our teams handle remote IT maintenance and all your service requests (user creation, rights management, email configuration, etc.).
Management
At a frequency determined together, we present you with all the performance indicators and dashboards for managing your information system. But more than just analyzing the existing setup, management meetings are opportunities for discussion during which we align your IT architecture with your business needs. Management is a crucial component of our IT outsourcing offerings; it allows us to prepare your long-term growth.
Dedicated IT Outsourcing for a Used Tire Recycling Specialist
Aliapur is a leading player in the valorization of used tires. The goal of Aliapur is to neutralize the environmental risk posed by used tires in France.
The solutions
- Implementation of personalized and available IT assistance “Help Desk User”
- Conducting a comprehensive audit and opportunity study
- Administration and operation of the IS by a dedicated engineer with weekly level 3 delegation day
- Implementation of a hybrid infrastructure and highly available virtual architecture
- Business continuity plan hosted on an outsourced server
- Implementation of Office 365
"A reassuring partner ! !"
Jean-Michel Guery Director of Information Systems
Choosing the Right IT Service Provider
Includes: a specifications document and an evaluation grid
