INFORMATION SYSTEM : GOVERNANCE, STRATEGY, AND MANAGEMENT
The Information System represents a significant part of a company’s value creation. A company’s agility is defined by its Information System. It is essential to align it with the company’s strategy by assigning specific objectives in line with the company’s ambition.
The governance of an Information System is defined by a set of means that contribute to efficient management and the harmonization of all its components. NowBrains supports you from the vision to management to derive maximum benefits from it.
Computer Audit
We have developed our own tool, Smart Mapping. This agile methodology enables us to create a multi-dimensional assessment of your information system with the goal of identifying risks and performance improvements related to applications, infrastructure, and IT organization. It is through this audit that an action plan is established to evolve the information system.
Client case study
Industrial Sector
Workforce: 50 to 100 employees
Localisation : Île de France
Challenge
Revitalizing growth after the transformation of its core business towards maintenance services.
Support / Deployed Solution
The functional audit conducted provided a comprehensive assessment of what had become a risk for the company and what could be significantly improved: a central business tool that did not adequately cover all operational activities, and auxiliary tools were used to compensate for functional gaps but lacked integration. There were very few bridges between the tools and a lot of double data entry, which hindered the teams from performing at their best. Additionally, duplicated information was hard to find, and paper-based processes were still prevalent.
IT Strategy (Master Plan)
Once the audit is completed, the next step is to align the information system’s strategy with the company’s ambitions. This strategy gives rise to the master plan, which outlines the project portfolio and the associated roadmap. Each project is justified by its contribution to the development of the strategy, improving efficiency, or addressing identified risks.
Client case study
Industrial Sector
Workforce : 50 to 100 employees
Localisation : Ile de France
Challenge
Revitalizing growth after the transformation of its core business towards maintenance services.
Support / Deployed Solution
The functional audit conducted provided a comprehensive assessment of what had become a risk for the company and what could be significantly improved: a central business tool that did not adequately cover all operational activities, and auxiliary tools were used to compensate for functional gaps but lacked integration. There were very few bridges between the tools and a lot of double data entry, which hindered the teams from performing at their best. Additionally, duplicated information was hard to find, and paper-based processes were still prevalent.
Governance and Management of the Information System
How can one ensure the effective management of projects or the strategic alignment of the information system with the company’s strategy? Who will carry and drive the strategy and its implementation? How can you create value, manage risks, resources, and measure performance? This is the challenge of information system governance and management.
Client case study
Refugee Aid Association
Workforce : 450 employees
Localisation : Southeast and Southwest, with headquarters in Île-de-France
Challenge
Following the departure of two team members from the internal IT team, it became critical for the association to align its Information System according to its growth and needs.
Support / Deployed Solution
Implementation of a Maintenance in Operational Condition (MCO) solution to secure the existing system and keep it operational: addressing functional/critical bugs and occasional issues. Introduction of Third-Party Application Maintenance (TMA) to provide technical solutions to the organization: hiring an in-house project manager, a Chief Digital Officer (CDO), and a developer to manage evolutionary, corrective, and regulatory maintenance.
Change Management
It’s not the tools that change companies, but how the company uses them. Beyond technological projects, the success of any evolution or transformation hinges on the team’s engagement and ownership.
Client case study
Refugee Aid Association
Workforce : 450 employees
Localisation : Southeast and Southwest, with headquarters in Île-de-France
Challenge
Following the departure of two team members from the internal IT team, it became critical for the association to align its Information System according to its growth and needs.
Support / Deployed Solution
A functional audit was conducted to understand the association’s application and business environment. This audit revealed the necessary improvements for the performance of the information system: new, more efficient tools were implemented, and a new methodology was introduced within the various teams. As a result, a more streamlined organization was adopted within the association, thanks to this support in a new way of working.
Project Management
The deployment of a new CRM or ERP requires expert knowledge of the subject. It involves managing a specific project by an external expert who intervenes for a well-defined duration and scope, ensuring the project is completed, and the teams have effectively adopted the new tool.
Client case study
Tourist and Historical Site
Workforce : 20 employees
Localisation : 2 sites, Paris and Bordeaux
Challenge
Optimize and secure the information system across the two sites.
Support / Deployed Solution
Outsourcing of the IT system for optimal monitoring of critical servers for the tourist activity: the ticketing management server, the video surveillance server, and the client data hosting server.