Managed IT Services :
Your IT in Good Hands
Contact us now!Outsource, Simplify, Secure
In a constantly evolving digital environment, effective management of your information system (IS) is essential.
At NowBrains, we offer managed IT services that free you from technical constraints, allowing you to focus on your core business.
Why Choose NowBrains Managed Services?
1. Fewer Incidents, Lower Costs
Our proactive approach minimizes IT incidents, reducing downtime and related costs. By outsourcing your IS management, you gain dedicated expertise without the overhead of an internal team.
2. Responsive 24/7 User Support
Our technicians are available around the clock to resolve issues via ticket or phone. They also manage user access, onboarding, and offboarding, ensuring seamless business continuity.
3. Proactive IT Maintenance
With 24/7 monitoring, sensors, and regular updates, your IT infrastructure remains secure and efficient. Our technical teams monitor your systems and take preventive actions to maintain reliability.
4. Integrated IT Security
We deploy complete solutions — antivirus, firewalls, EDR, regular backups, and disaster recovery plans. Data security is our priority, protecting you from cyber threats.
5. Turnkey Managed Services
We start with an initial audit to understand your specific needs, then offer a flexible and scalable contract aligned with your business goals, including a complete set of packaged IT services.
6. IT Governance and Steering
We don’t just manage your incidents — we guide your IT transformation. We support you throughout your contract, helping you adapt to changes and constraints. You gain visibility and coherence across your entire information system.
NowBrains: Expertise Serving All Organizations
We support SMEs, mid-sized companies, associations, and public institutions in every sector. Our personalized approach ensures solutions tailored to each organization.
Our Vision of Managed Services
At NowBrains, managed services are more than just IT support — they are a strategic partnership. We work closely with our clients to anticipate needs and continuously innovate.
In 2025, we launched NIA, our intelligent assistant, to enhance our customer portal with AI. This innovation delivers 24/7 user support, assists in troubleshooting, and reduces incident tickets — improving efficiency and customer satisfaction.
A Complete Offer for Optimal IT Management
Innovative Technical Support:
NIA, our intelligent assistant, provides fast and efficient help.
- Custom Backup Strategies: Tailored solutions ensuring business continuity.
- Comprehensive Cybersecurity Services: Advanced protection against digital threats.
- Microsoft 365 Support: Smooth migration and adoption for better collaboration.
- Custom Audits: Assess compliance, security, and performance of your IS.
- AI Maintenance: Ensure the continuous performance of your AI solutions.
- Strategic Governance: Consulting in AI and security governance for long-term vision.
- Training and Consulting: Improve the use of productivity and collaboration tools, and strengthen cybersecurity awareness.
Our Commitments
Our Commitments
Certified Quality
Our customer service is ISO 9001 certified, ensuring rigorous processes and optimal client satisfaction.
Innovation
Our R&D department constantly improves our service desk using AI. We regularly launch new developments to enhance customer experience and response speed.
We continuously invest in innovation to provide cutting-edge solutions addressing today’s and tomorrow’s IT challenges.
Client Testimonial
“The team is attentive,
and proactive!”
Jean-Michel Guery
Directeur des systems d’information
Ready to Transform Your IT Management?
Discover how NowBrains can enhance your information system — no commitment — through our full range of NowTeam services.
Discover our full range of services on NowTeam